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Bear & Cub Baby Massage and Yoga Privacy Policy

Data Collected
We may collect the following Data, which includes personal Data, from you:

  1. name;

  2. date of birth;

  3. contact Information such as email addresses and telephone numbers;

  4. demographic information such as postcode, preferences and interests;

  5. financial information such as credit / debit card numbers;

  6. web browser type and version (automatically collected);

  7. operating system (automatically collected);

  8. next of kin contact information ;

  9. medical conditions;

  10. information relating to your child ;

  11. information relating to pregnancy and birth ;

  12. photos

in each case, in accordance with this privacy policy.

How we collect Data
We collect Data in the following ways:

  1. data is given to us by you ; and

  2. data is collected automatically.

How do we use your data?
Our company collects your data so we can:

  1. Process your order

  2. Manage your account

  3. Email you with special offers, products or services which we feel you would like.

We will never share your information with any third party

How do we store your data?
Your electronic data is stored within the programme which manages our website. This is managed through www.wix.com. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Data that is given to us by you
Bear & Cub Baby Massage and Yoga will collect your Data in a number of ways, for example:

  1. when you contact us through the Website, by telephone, post, e-mail or through any other means;

  2. when you register with us and set up an account to receive our products/services;

  3. when you make payments to us, through this Website or otherwise;
    when you use our services;

  4. when completing a booking form ;
     

in each case, in accordance with this privacy policy.

Data that is collected automatically


To the extent that you access the Website, we will collect your Data automatically, for example:

  1. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  1. internal record keeping;

  2. improvement of our products / services;

  3. transmission by email of marketing materials that may be of interest to you;

in each case, in accordance with this privacy policy.

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances.

  2. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
    Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights
You have the following rights in relation to your Data:

  1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you.

  2. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

  3. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

  4. Right to erase - the right to request that we delete or remove your Data from our systems.

  5. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

  6. Right to data portability - the right to request that we move, copy or transfer your Data.

  7. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@bearandcubbabymassageandyoga.net


If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.


Cookies
This Website may place and access certain Cookies on your computer. Bear & Cub Baby Massage and Yoga uses Cookies to improve your experience of using the Website and to improve our range of services. Bear  & Cub Baby Massage and Yoga has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Bear & Cub Baby Massage and Yoga to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

-+Analytical/performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

General
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy
Bear & Cub Baby Massage and Yoga reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Bear & Cub Baby Massage and Yoga by

Email : info@bearandcubbabymassageandyoga.net
How to contact the appropriate authority
Should you wish to report a complaint or feel that our company has not addressed your concern or request you may contact the Information Commissioners Office below.
https://ico.org.uk/

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